FAQ

Frequently Asked Questions 

 

How can I book my stay at Hotel do Mar? 

Please click on the button “Book” to make your on-line reservation, confirmed in real time.  

What are Check-in and Check-out times? 

Check-in starts at 3pm and Check-out is until 11am. 

Can I cancel or modify my reservation? 

You can cancel or modify your reservation writing to: reservas@hoteldomar.com Your cancelation policies will be according to the rate chosen when booking.  

If you haven´t booked through our website, any change or cancelation is done directly with the agency or platform you chose. 

Which payment methods do you accept?  

We accept the following credit cards: Visa, Mastercard and Mbway 

Is Hotel do Mar suitable for children? 

Yes, some room types accommodate an extra bed for children. 

We also have appropriate size chairs for dinning and cribs, on request. 

How does Breakfast work? 

We have free buffet breakfast every morning for our guests. If you choose, we take breakfast to your room (fees apply). 

Do you serve meals at the Hotel?

Yes. Every day we have buffet breakfast and quick meals and snacks at the bar, according to its working hours.  

What can I find at the Hotel’s neighborhood? 

You can find the marina, a swimming pool, and a beach. We are located next to the center of Vila da Povoação, next to cafes, shops, restaurants, and monuments.  

Is there parking space? 

Yes, there is free parking on the street and inside a garage. 

How is the weather in São Miguel Island?  

The weather is usually humid with mild temperatures. The hottest months are, usually, July and August and the coldest are January and February. We recommend our guests to bring a rain jacket and a swimming suit on whatever season they are traveling.  

Do you have smoking rooms? 

Hotel do Mar is a non-smoking hotel. Smoking is allowed only at the exterior.  

Are pets allowed? 

No. Only guide animals are allowed.  

Do you have any rooms for reduced mobility guests? 

Yes. We have a Twin Room for reduced mobility guests. For more information, please contact: reservas@hoteldomar.com